Masters office portal

Find useful tools, links & resources here!

MEETINGS & TRAINING

View and add our office calendar with all of our meetings and trainings links:

Instructions for adding the calendar: 

  1. Sign in to Google Calendar
  2.  Go to calendar.google.com and make sure you're signed in with the Google account you use every day.
  3. Open the subscription link - Click this link (or copy and paste it into your browser’s address bar): https://calendar.google.com/calendar/u/0cid=Y19sYWxxNTlrbTFocWU1aWc0azZlZXFndWNib0Bncm91cC5jYWxlbmRhci5nb29nbGUuY29t 
  4. Click “Add” when prompted
  5.  A pop-up will appear asking if you'd like to add the calendar. Click "Add."
  6. You're in!
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Agent Round Table

Thursdays at 9:30 AM

In Person & Zoom>

*not recorded for privacy reasons

SYSTEMS TRAINING & RESOURCES

Training on the key platforms you’ll use for compliance, forms, and digital signatures.

10

Transaction Desk

A centralized platform to manage real estate transactions from contract to close, including document storage, signatures, and compliance tracking.

Training - Sellers>

Training - Buyers>

Trainings >

Access TD Here>

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Authentisign

A secure electronic signature tool for sending, signing, and tracking real estate documents digitally.

Learn more >

 

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FINTRAC

Canada’s agency that ensures brokerages follow anti–money laundering rules through client ID verification and transaction reporting.

Learn More >

FINTRAC Policy >

ReallyTrusted Referral Code >

ReallyTrusted Instructions >

ReallyTrusted Training>

Payload Deposit Instructions >

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MLS® Systems

A technology company established to provide one provincial MLS® System to Alberta Realtors.

PILLAR 9 Module 1 >

PILLAR 9 Module 2 >

PILLAR 9 Module 3 >

PARAGON Tutorials >

ADDITIONAL TRAINING

Expand your knowledge with on-demand replays of guest speakers, expert insights, and exclusive training sessions.

Incentive Training with Kristian Tzenov>

Smash the Accelerator with Michael Phelan>

 

RESOURCES & QUICK LINKS

Brokerage Forms

Key Release Form

Office Letterhead

Single Access with EKey

RAE Sales Report

REALTOR® to REALTOR® Referral Form

C21 Brand Guidelines

3rd Party Referral Form

Marketing Templates

UPS:

Business Cards, Selling & Buyer Guides, Feature Sheets, Signs etc.

Access here. (use your C21 Gmail Credentials to create an account)

Click here for Instructions on how to create your business cards. 

MARKETING CENTER VIA C21 CANADA:

Access the HUB21 via the waffle menu and click "Marketing Center" in the top menu.

 

CANVA:

Get Started with an Enterprise Canva account.

(Click here for full description, FAQ's and instructions)

WATCH DEMO HERE

$65 CAD + tax per year

That’s full Canva Enterprise access — plus exclusive CENTURY 21 branded templates and Brand Kits — for less than the cost of one professionally designed flyer.

Signs

Regent Signs is our preferred brokerage signage vendor for Edmonton, though agents may use a supplier of their choice. Accounts are set up directly with Regent Signs by emailing info@regentsigns.com.

Regent Signs New Realtor Package>

Riteway Signs is our preferred brokerage signage vendor for Calgary. To set up an account, please email info@ritewaysigns.com.

RECOMMENDED SERVICE PROVIDERS

recommended

RENTALS AND BOARDROOMS

As a member of Century 21 Masters, you have access to all our boardrooms and equipment rentals. Simply email the designated contact to make a reservation.

Edmonton: masters.bookings@century21.ca

Airdrie Office: conveyancing.dept@century21.ca

Drumheller Office: rent.drumheller@century21.ca

Calgary Office: building338yyc@gmail.com

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EDMONTON

West: Large Boardroom (14-16 Person)

West: Small Boardroom (2-4 Person)

South Office: Boardroom (4 Person)

Stony Plain Office: Boardroom (5 Person)

DSC_2226

CALGARY

Boardroom (8 Person)

 

 

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AIRDRIE

Boardroom (18 Person)

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DRUMHELLER

Boardroom (8 Person)

CENTRAL ITEMS

Tent Rental 10X10 Heavy Duty

Tent Rental 10X20 Heavy Duty

Tent Rental 10X10 Light Duty 1

Tent Rental 10X10 Light Duty 2

 

CENTRAL ITEMS

Branded Backdrop

Brokerage Sandwich Boards

Pop Up Banners

Cotton Candy Machine

BBQ

Please use fill out this form to book any of these items.

SOUTH ITEMS

Tent Rental 10X10 Heavy Duty

Branded Backdrop

Pop Up Banners

Cotton Candy Machine 

 

NORTH ITEMS

Pop Up Banner

 

PARTNERS & PERKS

ROLLA - AREA WIRELESS PLAN

AREA Wireless Plan (powered by Rogers)
📞 Cost: About $50/month for the basic plan
📞 Who it’s for: Designed specifically for REALTORS® (AREA members) and can also include family members
📞 Network: Runs on the Rogers 5G/LTE network in Canada
📞 Data: Unlimited Canada-wide calling and texting, plus a shared data pool for users with no overage charges
📞 Contract: No fixed contract required

If you want to check it out, you can find more information here:
https://areawireless.ca

MAVERICK DONUTS

🍩 25% discount on all donut orders when you mention "C21 Masters" ONLY valid at the Stony Plain location
🍩 Email at stonyplain@mavericksdonuts.com or call at 780-995-6504
🍩 ONLY valid at the Stony Plain location
🍩 FREE Delivery to anywhere in Edmonton & Surrounding areas

YEG MOVERS     

YEG Movers offers exclusive preferred pricing and REALTOR® perks for Century 21 Masters agents and their clients. No discount code is required — simply have your client mention the referring agent’s name at booking, and all applicable discounts and benefits will automatically be applied.

MISC

Volunteer Opporunities

REALTORS Community Foundation has lots of volunteer opportunities throughout the year (Community events to hands on projects). If you're curious how to get involved it's low commitment but always a great time, a chance to meet more people in the industry, and rewarding helping our communities.🫶

View Volunteer Opportunities Here

Assistant Course

Specialized course to provide knowledge and skills required to confidently support real estate professionals. Participants are featured on an online portal for REALTORS® searching for assistants, increasing the prospects of landing a position.

View Course Details Here

SOCIAL MEDIA GUIDELINES

BIO TEMPLATES

Make sure your bio clearly states your role, brokerage, and how to contact you.

Example 1:
🏡 Helping you buy & sell with confidence
REALTOR® | Century 21 Masters
📍 Edmonton & Surrounding Areas
📲 DM me or text 780-000-0000

Example 2:
Your go-to for real estate done right
@c21masters.ab | REALTOR® | YEG
✨ First-time buyers • Listings • Investments
📩 Let’s connect!

Example 3:
Real estate made simple
REALTOR® @ Century 21 Masters
📍 YEG | Buying • Selling • Investing
🔗 Book a call below

RE-POSTING GUIDELINES

some simple, friendly guidelines around what we love to re-share from your content on the company accounts.
Our goal is simple: we want the company page to feel like a celebration of our amazing team and the Century 21 Masters brand — not just another billboard for listings. When we all work together on this, it helps us build a stronger, more positive presence that reflects who we really are.

Here’s the Big Idea
We only re-share content that highlights our core values, shows off our awesome culture, and makes the whole brokerage look great. We won’t re-share things that are mainly about promoting individual listings or comparing ourselves to other agents.

What We Probably Won’t Re-share
• Posts that are mostly focused on active listings, price drops, open houses, or just-sold properties. (These are great for your personal pages — they just don’t fit the company brand vibe.)
•    Content that highlights what makes your service “better” or “different” from other realtors. We love confidence, but we want to keep the spotlight on collaboration and our shared values instead.
No big deal if something falls into these categories — your personal accounts are the perfect place for that kind of promotion!

What We Love to Re-share
We’re always on the lookout for posts that show our agents living the Century 21 Masters way. Think:
•    You out in the community volunteering or helping local causes
•    Teamwork moments where you’re collaborating with other agents
•    Personal growth wins (new designations, training, etc.)
•    Fun behind-the-scenes or “day in the life” content that shows our real personalities and work-life balance
•    Client success stories focused on the relationship and journey (without pushing a specific listing)
•    Celebrations of milestones, charity work, or neighbourhood insights that help people
Basically, anything that feels warm, authentic, and brand-positive makes us want to hit that “re-share” button and cheer you on!

Quick Decision Checklist
Before you post something you’d love us to share, just run it through these:
1    Is the main focus a specific listing or sale? → Skip for company page
2    Does it compare us to other agents? → Skip
3    Does it show one of our core values in action? → Yes please!
4    Would this make Century 21 Masters look awesome as a whole? → Perfect

A Few Friendly Tips
•    We’ll always tag you and give you credit when we re-share — you deserve the spotlight!
•    If your post includes family or more personal stuff, just let me know you’re okay with it being shared.
•    We aim to keep the company feed balanced: mostly original content mixed with these great team highlights.

I’m here to support you! If you create something you think fits and want us to share it, just tag the company account or shoot me a quick message.

Let’s keep showing the world what makes Century 21 Masters so special.

C21 MASTERS STAFF

Ardelle

ARDELLE LEE

Leads our agent growth initiatives, shaping the strategy behind how we attract, retain, and develop agents. She sets the vision for onboarding, events, and the overall agent experience.

Kayla

KAYLA JUDGE

Supports the execution of events, marketing strategies, and daily initiatives to enhance the agent experience and foster a thriving community.

Chelsea

CHELSEA RESTALL

The captain of conveyancing. Chelsea keeps every file on track, every detail in check, and every closing running like clockwork.

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CARLEY PRINCE

The ultimate connector. Carley keeps your deals and conveyancing perfectly in sync so nothing gets missed (and nothing slows you down).

Hailey

HAILEY KAUS

Your deal-entry powerhouse. Fast, precise, and on it—Hailey makes sure your paperwork is clean and your files keep moving.

Email Signatures

RIANNE SAJORNE

The listing perfectionist. Rianne turns your drafts into polished, market-ready listings that are good to go from the start.

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ELAINE VROLIJK

Your tech lifesaver. From “how do I…” to “why won’t this work,” Elaine is your go-to for making tech feel easy again.

Myra

MYRA PINERO

The numbers pro. Myra keeps everything balanced, organized, and running smoothly behind the scenes.

Claude

CLAUDE KHOURY

The one behind the cheques. Claude makes sure your commissions are accurate, on time, and exactly where they should be.

Need support?

As your Agent Growth Leader, Ardelle is here to ensure you feel seen, heard, and supported within our brokerage. Don’t hesitate to reach out if you need guidance, ideas, or just someone to chat with about your goals.